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Failed migration usually means we are not able to find a relation between the Jira server project and the Jira cloud project. It could mean the project in the cloud was removed during the migration. The cloud plugin also communicates with the cloud Jira and when some request fails, the migration will fail too. In these cases, you should be notified about the problem by message in the view you can see above.
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Waiting 8-10 minutes for the migration is usually normal. The data migration itself is faster, but it can take a while before the progress report is updated by the Jira. In rare cases, when the migration process is stuck for hours, don’t hesitate to contact our support for further help. |